Welcome to LifeGuide. These Terms of Service ("Terms") govern your use of the LifeGuide website, mobile web app, and related services (collectively, the "Service"). By creating an account, accessing, or using the Service, you agree to these Terms.
1. Eligibility
You must be at least 13 years old to use LifeGuide, and at least 18 years old to purchase a subscription or gift. By using the Service you represent you meet these requirements.
2. Accounts
You are responsible for the accuracy of the information you provide and for safeguarding your password. You are responsible for all activity that occurs under your account. Notify us promptly of any unauthorized use.
3. Subscriptions, Trials, and Gifts
- Free trial. New accounts may receive a 3-day free Pro trial without a credit card. If you do not subscribe, your account will automatically revert to the free tier at trial end.
- Paid subscription. Pro subscriptions renew monthly at USD $3.99 (or the price shown at checkout) until you cancel. Payments are processed by Stripe.
- Cancellation. You may cancel at any time from your Profile page. Access continues until the end of the current billing period; no partial refunds.
- Gifts. Gift purchases are single, non-recurring transactions for 1, 3, or 12 months of Pro access. Gifts are non-refundable once the redemption link has been delivered.
- Taxes. Prices exclude any applicable taxes, which will be added at checkout where required.
4. SMS Terms (Twilio A2P)
By providing a mobile phone number when purchasing a gift, you confirm you have the recipient's permission to receive a transactional SMS from LifeGuide notifying them of the gift.
- Program: LifeGuide Gift Delivery — transactional SMS only, no marketing.
- Message frequency: Approximately 1 message per gift to the recipient; up to 2 messages per gift to the purchaser (confirmation and delivery status).
- Opt-out: Reply STOP to any LifeGuide SMS to unsubscribe. Reply HELP for assistance, or email support@lifeguide.app.
- Carriers: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Supported carriers include AT&T, T-Mobile, Verizon Wireless, Sprint, U.S. Cellular, and others.
- No sharing of mobile data: Mobile information (phone numbers and SMS consent status) will not be shared with third parties or affiliates for marketing or promotional purposes.
5. Acceptable Use
You agree not to:
- Use the Service to violate any law or another person's rights.
- Submit content that is unlawful, harmful, hateful, sexually explicit, or that promotes self-harm or violence.
- Attempt to reverse-engineer, scrape, or interfere with the Service.
- Resell, sublicense, or use the Service to build a competing product.
- Use the Service to send unsolicited messages to any person.
6. AI-Generated Content and Not Professional Advice
LifeGuide provides devotionals, reflections, coaching responses, and audio generated in part by artificial intelligence. Content is for personal, spiritual, and reflective purposes only and is not a substitute for professional medical, mental-health, legal, or financial advice. If you are experiencing a crisis or thoughts of self-harm, contact a qualified professional or, in the United States, call or text 988 (Suicide & Crisis Lifeline).
7. Your Content
You retain ownership of the content you submit to LifeGuide (journal entries, chat messages, texts you analyze, and reflections). You grant LifeGuide a limited, non-exclusive, worldwide license to process, store, and display that content solely to operate the Service for you.
8. Intellectual Property
LifeGuide, our logos, and all Service materials other than your content are owned by LifeGuide or its licensors and are protected by copyright, trademark, and other laws. Scripture quotations may be drawn from public-domain translations or licensed sources; all scripture rights remain with the original publishers.
9. Third-Party Services
The Service integrates with third-party providers (Stripe, Twilio, Resend, OpenAI, Anthropic, MongoDB Atlas). Your use of those providers may be subject to their own terms and privacy policies. We are not responsible for their acts or omissions.
10. Termination
You may close your account at any time. We may suspend or terminate your access if you violate these Terms or use the Service in a way that harms us, other users, or third parties. Sections that by their nature should survive termination will survive.
11. Disclaimer of Warranties
The Service is provided "as is" and "as available." To the maximum extent permitted by law, LifeGuide disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted by law, LifeGuide's total liability for any claim arising out of or relating to the Service will not exceed the greater of (a) the amount you paid LifeGuide in the 12 months before the claim, or (b) USD $50. LifeGuide will not be liable for indirect, incidental, consequential, special, or punitive damages.
13. Indemnification
You agree to indemnify and hold harmless LifeGuide from any claim, loss, or expense (including reasonable attorneys' fees) arising out of your content, your use of the Service, or your violation of these Terms.
14. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Delaware, and you consent to their jurisdiction.
15. Changes to These Terms
We may update these Terms from time to time. Material changes will be announced by email or in-app notice at least 7 days before they take effect. Continued use after that date constitutes acceptance.
16. Contact
Questions about these Terms? Email support@lifeguide.app.